Workforce Optimization Coordinator

Job Summary

A company is looking for a Workforce Optimization Coordinator.

Key Responsibilities

• Monitor real-time performance and manage intraday operations
• Prepare and analyze reports and dashboards on staffing metrics
• Ensure adherence to processes and manage incident tracking and escalations

Required Qualifications

• High school diploma or equivalent required
• Proficiency in MS Excel is required
• Familiarity with MS Windows operating system
• Ability to interact with all levels of management
• Willingness to work flexible hours