911 Emergency Telecommunications Dispatcher

911 Emergency Telecommunications Dispatcher – Careers At Town of Brookline

Career Opportunities with Town of Brookline

A great place to work.

Careers At Town of Brookline

Share with friends or Subscribe!

Back To Openings

911 Emergency Telecommunications Dispatcher
Department: Police Department Location: 350 Washington Street
Brookline, MA, 02445
Salary: Salary Range: $25.59 – $29.94 hourly
Minutes Walk to Public Transit: 10
Job Close Date: 10.03.2025
START YOUR APPLICATION

Join Our Team as a 911 Dispatcher at Brookline’s Public Safety Communications Center!

Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel.

Why Join Us?
• Competitive Salary: Earn between $25.59 – $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days.
• Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment.
• Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies.

Key Responsibilities:
• Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment.
• Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts.
• Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more.
• Knowledge: Acquire a thorough understanding of the community’s layout to maximize dispatch accuracy and speed.
• Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems.
• Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer.

Qualifications:
• Education: High School Diploma or GED.
• Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills.
• Experience: Preferred but not required.
• Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime.
• Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment.
• Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.

How to Apply: If you’re ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter.

Application Deadline: October 3, 2025

The Town of Brookline is an equal opportunity employer and dedicated to maintaining a diverse workforce.

Visit Our Home Page

© 2025 Town of Brookline

Applicant Tracking System Powered by