Account Executive

Job Summary

A company is looking for an Account Executive - Singapore.

Key Responsibilities

• Convert inquiries into bookings and conduct follow-ups to nurture leads and drive repeat business
• Design customized rail holiday itineraries based on customer needs and preferences
• Provide support for existing reservations and resolve service issues with empathy and professionalism

Required Qualifications

• Minimum of 2 years of experience in a high-volume customer service contact center environment, preferably in travel or hospitality
• Proficiency in English; fluency in a second Asian language is highly desirable
• Strong organizational skills and ability to manage multiple tasks effectively
• Proficiency with CRM software and Microsoft Office Suite
• High school diploma or equivalent required; Bachelor's degree or relevant certifications in Hospitality or Travel are a plus