Account Manager

Job Summary

A company is looking for an Account Manager to manage post-sale relationships with customers in North America.

Key Responsibilities

• Manage a portfolio of existing U.S. & Canadian customers to drive adoption, expansion, and retention
• Conduct 80-100 targeted outbound calls per day to assigned accounts and lead structured add-on campaigns
• Collaborate with Customer Success Managers to ensure smooth onboarding and maintain accurate Salesforce pipeline hygiene

Required Qualifications

• 2+ years in SaaS account management, inside sales, or customer success with a revenue target
• Proven track record of meeting or exceeding ARR or quota targets
• Salesforce (or equivalent CRM) proficiency
• Comfort with high-volume outbound calling
• Understanding of SaaS contracts and co-terming best practices is a plus