Account Manager, Virtual Care

Job Summary

A company is looking for an Account Manager for its Virtual Care team.

Key Responsibilities

• Build and maintain strong relationships with clients, serving as the primary point of contact
• Identify areas for improvement in clients' telehealth programs and provide guidance to optimize their virtual care offerings
• Monitor key performance indicators (KPIs) related to client engagement, utilization, and satisfaction, and report on these metrics

Required Qualifications

• Bachelor's degree in a related field, such as Business, Marketing, or Healthcare Administration preferred
• Previous experience in client relationship management, preferably within the healthcare or telehealth industry
• Strong sales acumen and the ability to identify and pursue growth opportunities
• Ability to manage multiple client accounts and prioritize tasks effectively
• Comfortable using various digital communication tools and telehealth platforms