Associate Director of Shared Services

Job Summary

A company is looking for an Associate Director, Shared Services.

Key Responsibilities

• Oversee the intake and delivery of provider information, clinical data, and medical records
• Implement strategic initiatives to enhance workflows and productivity across teams
• Establish and monitor key performance indicators (KPIs) to meet service level agreements

Required Qualifications

• 10 years in healthcare payor or insurance services
• 5 years of management experience in the insurance industry
• Bachelor's Degree
• Experience or qualifications in Lean methodology
• Experience in process improvement and project management