Bilingual Clinical Administrative Coordinator

Job Summary

A company is looking for a Bilingual English and Spanish Senior Clinical Administrative Coordinator.

Key Responsibilities

• Make calls to qualified members to provide information and answer questions about health plan programs
• Provide best-in-class customer service to enrollees and maintain engagement with customer requests
• Accurately document consumer interactions and follow all processes and procedures

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 6+ months of experience in an office setting or administrative role
• 1+ years of experience in a high-volume call center
• Bilingual fluency in English and Spanish