Job Summary
A company is looking for a Complaint & Appeals Coordinator - Fully Remote.
Key Responsibilities
- Manage resolution of Fast Track Appeals for Medicare products, ensuring timely and customer-focused responses
- Research and triage incoming appeals, coordinating with multiple business units for resolution
- Act as a technical resource on regulatory language and appeal issues, identifying trends and recommending solutions
Required Qualifications
- 1+ years' experience in Medicare
- At least 1+ years in relevant areas such as claims, patient management, or compliance
- Experience in research and analysis of utilization management systems
- Proficient in Microsoft Word and exposure to Excel
- High school diploma/GED required; associate degree preferred
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