Client Service Specialist

Job Summary

A company is looking for a Client Service Specialist to provide support for benefits administration and client inquiries.

Key Responsibilities

• Provide day-to-day support for routine benefits questions and claims issues
• Process eligibility for new hires and terminations, and assist with communications to carriers
• Document all interactions and ensure compliance with HIPAA standards

Required Qualifications, Training, and Education

• 1-2 years of applicable job experience preferred
• Proficient in Microsoft Word, Excel, and Outlook
• Prior experience in a broker agency or benefits administration firm preferred
• Bachelor's Degree preferred
• Familiarity with insurance carrier websites and database applications is a plus