Job Summary
A company is looking for an Enrollment Support Specialist.
Key Responsibilities
- Provide virtual retention and enrollment assistance to workers across the U.S
- Educate workers on benefits and assist with navigating enrollment processes
- Maintain performance metrics and conduct quality assurance on customer interactions
Required Qualifications
- Prefer a 4-year degree or equivalent work experience
- Must maintain necessary Life and Health licensing
- Prior experience in insurance, financial services, or human resources is desirable
- Strong computer literacy and knowledge of virtual technology
- Ability to work flexible hours, including shifts from 8am to 8pm EST
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