Seasonal Healthcare Customer Service

Job Summary

A company is looking for a Healthcare Customer Service Representative - Seasonal.

Key Responsibilities

• Answer and make a high volume of inbound and outbound calls related to Medicare or Value-based Care customer inquiries
• Educate customers on Value-based Care physician networks and assist with scheduling appointments
• Document correspondence, process requests, and maintain accurate account information

Required Qualifications

• Must have a smartphone for authentication when logging into company tools
• Must complete assessments, including a typing test with a minimum requirement of 25 wpm
• Must be at least 18 years of age
• Must have a high school diploma or GED
• Must have a compatible internet connection (no mobile Wi-Fi, Verizon, or T-Mobile)