Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to own client success from end-to-end in a remote setting.

Key Responsibilities

• Maintain up-to-date knowledge of products, services, and workflows
• Track and report customer activities in the Hubspot CRM system
• Coordinate between operations and sales teams to ensure a seamless customer experience

Required Qualifications

• Bachelor's degree in marketing, business, or related fields
• 3-4 years' experience in Customer Success at a technology company
• Experience in Hubspot CRM
• Proficient in Microsoft Office applications
• U.S. Citizen or Permanent Resident status required