Online Customer Service Representative

Job Summary

A company is looking for an Online Customer Service Rep.

Key Responsibilities

• Responding to customer inquiries submitted online in a timely and professional manner
• Researching and reaching out to product vendors to obtain necessary information to answer customer questions
• Assisting with the backlog and current incoming customer questions

Required Qualifications

• 2-3 years of experience in Customer Service, preferably in online retail
• Experience with Excel
• Ability to work remotely with a reliable internet connection
• Strong research skills and resourcefulness