Bilingual Customer Service Advisor

Job Summary

A company is looking for a Bilingual Patient Customer Advisor.

Key Responsibilities

• Handle account inquiries via inbound and outbound calls from patients and third parties
• Review patient account information and take appropriate actions to resolve inquiries and secure payments
• Create a positive patient experience by actively listening and ensuring timely resolution of issues

Required Qualifications

• Minimum one-year customer service experience in a relevant field
• Previous call center experience in a healthcare environment preferred
• Bilingual in Spanish
• Cable or fiber internet connection with specified minimum speeds