Bilingual Customer Success Coordinator

Job Summary

A company is looking for a Bilingual Customer Success Coordinator III - TEMPORARY.

Key Responsibilities:

• Conduct outreach calls to schedule patients for healthcare appointments
• Answer inbound calls to assist patients with pre and post-visit support needs
• Document interactions effectively in a CRM or EMR

Required Qualifications:

• Fluent in both English and Spanish
• High school diploma or general education degree (GED)
• Experience working in a call center or phone-based sales/support team
• Basic knowledge of using standard applications (Outlook, Excel, Word, etc)
• Outstanding organizational and multitasking abilities