Job Summary
A company is looking for a Bilingual Pharmacy Technician, Navigation.
Key Responsibilities
- Serve as the primary contact for members and providers regarding pharmacy benefit information and support
- Field inquiries related to medication, prior authorization, and claims adjudication, ensuring resolution of issues
- Assist Clinical Pharmacists with patient outreach, appointment scheduling, and administrative tasks while meeting productivity standards
Required Qualifications
- Bilingual in English/Spanish
- Associate's or Bachelor's degree preferred
- 1-2 years of experience as a pharmacy technician in a PBM or similar setting
- Active Certified Pharmacy Technician (CPhT) certification
- Knowledge of pharmacy claims adjudication and ability to work independently
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