Billing and Claims Support Specialist

Job Summary

A company is looking for a Billing + Claims Support Representative.

Key Responsibilities

• Educate clients on billing and claims procedures, responding to inquiries via email
• Conduct outbound calls to payors for claim submissions and member authorization
• Contribute to departmental improvements by suggesting updates to knowledge materials and processes

Required Qualifications

• 1-2 years of experience with health insurance claims in a support capacity
• Knowledge of Behavioral Health terminology and insurance benefits
• Understanding of PHI and HIPAA guidelines
• Preferred 2 or 4 year college degree
• Experience in tele-health or medical insurance industries is a plus