Job Summary
A company is looking for a French Bilingual Warranty Pre-Authorization Specialist (Remote).
Key Responsibilities
- Serve as an expert consultant to dealership service managers on warranty administration and service operations
- Analyze and identify warranty waste-reduction areas while ensuring consistent application of warranty policies
- Provide timely and accurate solutions through various communication channels, including phone calls and emails
Required Qualifications
- Fluency in French and English (spoken and written)
- One or more years of customer service experience
- High school diploma or equivalent
- Ability to work Monday - Friday, 9 a.m. - 6 p.m. Eastern time
- Michigan resident with high-speed internet access and a distraction-free work environment
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