Business Analyst

Job Summary

A company is looking for a Business Analyst to support and improve processes and applications while collaborating with IT and various business functions.

Key Responsibilities

• Advise on solutions for client, broker, and TPA requests, improvements, and growth initiatives
• Lead process discovery and task creation with cross-functional teams
• Document and transition business processes to CRM, BI, or other systems

Required Qualifications

• Bachelor's degree, preferably in business analytics or a related field
• Over 3 years of experience in business analytics with a strong understanding of business processes
• Demonstrated experience in Agile/Sprint Planning project management methodologies
• Familiarity with SQL for self-service analysis or quality assurance (QA)
• Understanding of IT infrastructure, including database servers and system integrations