Business Process Advisor

Job Summary

A company is looking for a Business Process Advisor who will drive processes and manage the Partner Services and Delivery team.

Key Responsibilities

• Serve as the key liaison for Partner Services and Delivery across teams to synthesize business requirements
• Drive process efficiency and improve customer experience within a compliance framework
• Maintain strong business relationships and develop change management strategies for stakeholder needs

Required Qualifications

• Bachelor's degree or equivalent education and work experience; Master's degree preferred
• Minimum of 8 years of related experience with a bachelor's or equivalent
• Expertise in the payments and/or banking industry, with knowledge of relevant systems and tools
• Experience as a systems thinker focused on improving team efficiency and client satisfaction
• Proven ability to lead initiatives and influence stakeholders at all organizational levels