Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Provide inbound and outbound phone support as the primary contact for various stakeholders
• Advocate for patients regarding eligibility, program enrollment, and affordability support
• Maintain relationships with healthcare providers and ensure effective communication regarding patient status and program effectiveness

Required Qualifications

• Associate or bachelor's degree with 2 years of relevant experience, or a High School diploma with 5 years of experience
• Experience in a call center or customer service environment
• Strong knowledge of prior authorization, appeals, and medical/pharmacy insurance terminology
• Proficient in Microsoft Office products
• Reliable with a strong attendance record