Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Deliver personalized service and support to patients throughout their healthcare journey
• Create and manage accurate referrals and applications in the customer relationship management platform
• Resolve patient inquiries and maintain detailed records while providing empathetic support

Required Qualifications

• High school education required
• 2-4 years of related customer-facing experience or equivalent combination of education and experience preferred
• Previous experience in a call center or customer service environment is highly preferred
• Knowledge of insurance billing methods and general pharmacy operations is a plus
• Strong experience with Microsoft products and video conferencing tools