Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide superior service in a fast-paced environment.

Key Responsibilities

• Deliver professional customer service, utilizing problem-solving skills to resolve guest issues effectively
• Ensure accurate data entry of transactions while adhering to event guidelines and PCI compliance
• Communicate with internal teams to resolve guest issues and participate in meetings and training sessions as needed

Required Qualifications

• Bachelor's degree or equivalent customer service experience required
• Minimum one year of experience in a customer-facing role; prior call center experience is a plus
• Detail-oriented with strong problem-solving skills for customer inquiries
• Dependable and punctual for all scheduled shifts
• Strong MS Office skills and technical aptitude to learn new technology