Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Support patients in scheduling provider visits
• Ensure proper documentation of all patient contacts
• Answer patient calls and transfer escalated issues appropriately

Required Qualifications

• High School Diploma / GED (or higher)
• Experience with escalated customer service issue resolution
• Knowledge of Microsoft Office products and proficiency in Microsoft Excel
• Phone/Fax system experience
• EMR experience, preferably with Athena & Epic