Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Manage patient accounts from initial contact through final approval or denial
• Resolve patient inquiries and provide support regarding their journey status
• Enter accurate information into the customer relationship management platform and maintain quality during patient interactions

Required Qualifications

• High School education required
• 2-4 years of related customer-facing experience or equivalent combination of education and experience preferred
• Previous experience in a call center or customer service environment is highly preferred
• Knowledge of insurance billing methods and general pharmacy operations is a plus
• Ability to type a minimum of 40 WPM and navigate various software programs