Care Manager - Patient Support

Job Summary

A company is looking for a Care Manager for a Patient Support Call Center position, which is remote.

Key Responsibilities

• Answer inbound calls and assist customers with pharmacy-related services
• Contact insurance companies for benefit investigations and coverage eligibility
• Assist patients with enrollment in copay assistance programs and complete prior authorizations

Required Qualifications

• High School diploma required; associate degree or higher preferred
• Minimum 2+ years of experience in medical billing, insurance verification, or similar patient services
• Must currently be working on a current access or affordability project
• Bilingual (Spanish) is highly desirable
• Fully competent in MS Office applications