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Credit Resolution Representative

8/26/2025

Remote

Job Summary

A company is looking for a Credit Resolution Representative responsible for managing refunds and credit analyses within the Hospital Revenue Cycle Management team.

Key Responsibilities
  • Perform refund and credit analyses for various payors and ensure appropriate resolution actions
  • Conduct quarterly reviews for Medicare and Medicaid and submit for client approval
  • Manage desk inventory, complete reports, and communicate issues to management
Required Qualifications
  • High School Diploma or equivalent experience preferred
  • 1 - 3 years of experience in a hospital business environment preferred
  • Entry level understanding of hospital billing forms (UB04 and HCFA 1500)
  • Entry level knowledge of ICD-10, HCPCS/CPT coding, and medical terminology preferred
  • Understanding of Managed Care contracts and government payor regulations preferred

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