Job Summary
A company is looking for a Claim Analyst II to evaluate claims accurately and promptly while ensuring compliance with regulations and providing excellent customer service.
Key Responsibilities
- Determine complex claim benefits based on medical records and contract language
- Analyze and process claims, communicating effectively with customers and finalizing claims
- Provide effective customer service and contribute to process improvements and service delivery enhancements
Required Qualifications
- Strong sense of urgency and accountability for work results
- Ability to adapt to a diverse and changing work environment
- Effective time management and organizational skills
- Ability to work independently or as part of a team
- Access to high-speed internet and located in the United States or Puerto Rico
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