Client Loyalty Specialist Assistant

Job Summary

A company is looking for an Assistant to Client Loyalty Specialist.

Key Responsibilities

• Conduct extensive telephone contact with clients to follow up on bond renewals and respond to inquiries
• Evaluate bonds for underwriting needs and communicate necessary information promptly
• Maintain accurate client database and assist in training new Client Loyalty Specialists

Required Qualifications

• Bachelor's degree or equivalent combination of experience/training
• Ability to provide exceptional customer service and build strong client relationships
• Self-motivated with ownership of work quality and timeliness
• High level of comfort using standard PC and basic software programs, including Outlook
• Ability to quickly learn about and promote company products