Client Services Account Specialist

Job Summary

A company is looking for a Client Services Account Specialist who will support payer clients in managing specialty claims.

Key Responsibilities:

• Act as the primary claims contact for payer clients, ensuring client satisfaction and strong relationships
• Provide expert guidance on claims data interpretation and coordinate with internal teams to resolve complex claims issues
• Support client onboarding and training on claims operational procedures and service expectations

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of customer service experience in the healthcare insurance or medical industry
• Intermediate proficiency in Microsoft Office applications
• Knowledge of medical claims processing and repricing methodologies