Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to serve as the first line of contact for clients.

Key Responsibilities

• Provide product and services information to clients
• Resolve technical and non-technical issues efficiently
• Utilize strong technical skills to develop solutions and recommendations

Required Qualifications

• Strong computer technical skills
• Experience in troubleshooting technical issues
• Ability to think critically and provide solutions
• Prior experience in a customer service role preferred
• Availability to work full-time (40 hours per week)