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Client Success Manager

10/4/2025

Remote

Job Summary

A company is looking for a Client Success Manager who has an in-depth understanding of revenue cycle management and experience across multiple care settings.

Key Responsibilities
  • Lead client experience strategies and initiatives across departments
  • Manage and support cross-functional teams to improve customer engagement
  • Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
Required Qualifications
  • Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field
  • Proven experience in customer service, client relations, project management, or client experience roles
  • Extensive historical experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces
  • Demonstrated success in managing teams or projects focused on client experience
  • Experience in the healthcare industry, specifically with the Federal No Surprises Act

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