Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Build client engagement through training and research support to enhance renewal rates and account growth
• Co-facilitate client calls with the Account Manager to share insights and gather feedback on business objectives
• Monitor client usage, identify changes, and collaborate with the Account Manager to deliver partnership reviews

Required Qualifications and Education

• At least two years of professional client-facing experience
• Experience in Financial Services, Telecom, Media, or Advertising Agency industries
• Proficiency in Excel and PowerPoint
• Experience with usage tools such as Mixpanel and Salesforce.com
• Eligible working rights in the US