Client Success Support

Job Summary

A company is looking for a Client Success Support I.

Key Responsibilities

• Respond to client inquiries promptly and manage escalations effectively
• Collaborate with internal teams to address client needs and provide timely service
• Maintain knowledge of company processes and coordinate service delivery

Required Qualifications

• Bachelor's degree in Business, Communications, Marketing, or related field preferred
• 1-3 years of experience in customer success or client services
• Experience with SaaS platforms or service-based businesses preferred
• Proficient in CRM systems and customer service platforms
• Strong skills in Microsoft Office Suite and Google Workspace