Patient Access Representative

Job Summary

A company is looking for a Customer Service Representative - Patient Access.

Key Responsibilities

• Answer incoming calls and schedule patient appointments across multiple hospitals and medical centers
• Collect and enter patient information into various computer systems while maintaining a calm demeanor
• Interact with patients, physicians, and hospital staff to address questions and provide updates on patient status

Required Qualifications

• Prior experience with customer service in a fast-paced environment
• Ability to navigate multiple software systems efficiently
• Willingness to learn medical terminology and healthcare processes
• Must be up to date on all required vaccinations
• Successful completion of a background check and drug screen