Client Success Team Lead

Job Summary

A company is looking for a Team Lead, Client Success.

Key Responsibilities

• Build strong relationships with customers across their portfolio
• Develop and lead training and enablement sessions for the Customer Success team
• Conduct Executive Business Reviews and manage customer data using ChurnZero and Salesforce

Required Qualifications

• Prior Client Success Management experience
• Experience with EMR and Practice Management software
• Ability to use ChurnZero Customer Success Management Software
• Prior experience leading or managing a team preferred
• Strong sense of ownership and high standards for personal and team accountability