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Client Support Representative

8/14/2025

Remote

Job Summary

A company is looking for a Client Support Representative (Product Support Representative I) to provide customer support for software products.

Key Responsibilities
  • Provide timely and accurate technical support to customers via phone and email
  • Troubleshoot client issues and manage inquiries in a case management system
  • Contribute to a knowledge base of common questions and solutions
Required Qualifications
  • High School Diploma or equivalent GED
  • 0-2 years' experience in a client service or technical support role
  • Familiarity with Microsoft Office
  • Experience as a user of common enterprise software solutions

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