Job Summary
A company is looking for a Clinical Escalations & Experience Lead.
Key Responsibilities
- Create and manage clinician schedules in Athena
- Monitor clinician schedules and manage patient waiting lists
- Reschedule patients and adjust clinician schedules as needed
Required Qualifications
- Availability for 5 days per week, 8-hour shifts
- Minimum of five years as a Clinical Scheduler, preferably in AthenaHealth
- At least one year of experience in a digital healthcare company
- Proficiency in scheduling across multiple time zones
- Self-starter with strong attention to detail
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