Policy Change Senior Associate

Job Summary

A company is looking for a Policy Change Senior Associate who will review and analyze policy change forms for compliance and completeness.

Key Responsibilities

• Meet or exceed daily production targets of 35 health and life policy changes
• Deliver customer service through phone, email, and written communication
• Perform basic risk assessments and develop an understanding of state regulations for policy changes

Required Qualifications

• 3+ years of experience in insurance and customer service
• High School Diploma or GED
• Familiarity with policy change processes and various system platforms
• Strong attention to detail in data entry and policy analysis
• Experience with life insurance and complex health policies is preferred