Seasonal Customer Support Specialist

Job Summary

A company is looking for a Seasonal Customer Support Specialist.

Key Responsibilities

• Support strategies and processes to enhance customer service and maximize efficiency
• Provide excellent customer service by managing unique or complex interactions effectively
• Act as a Brand Expert to deliver accurate information on policies and procedures

Required Qualifications

• Proven experience in customer service within a fast-paced environment
• Ability to manage escalated customer issues effectively
• Strong diagnostic skills to analyze and resolve errors
• Experience leveraging technology and navigating multiple systems simultaneously
• Demonstrated technical knowledge to assist in various workload areas