Collections Agent III

Job Summary

A company is looking for a Collector III.

Key Responsibilities

• Negotiate payment plans with customers and maintain compliance with legal regulations
• Document all customer communications and monitor payment plans
• Identify improvement opportunities for collections systems and processes

Required Qualifications

• High School Diploma required; college preferred
• 5-7+ years of experience in collections or recovery
• Call center experience is necessary
• Preferred experience in legal collections
• Proven track record of achieving performance metrics