Collections Representative

Job Summary

A company is looking for a Collections Representative.

Key Responsibilities

• Perform collecting, reconciliation, research, correspondence, and independent problem solving
• Reconcile complex, multi-payment accounts and submit appeal letters on underpaid claims
• Provide excellent customer service to patients, families, and providers while ensuring compliance with policies and procedures

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience with healthcare billing and/or collections
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to work flexible shift schedules during normal business hours