Job Summary
A company is looking for a Commercial Underwriting Associate to serve as the primary point of contact for insureds and lienholders regarding policy-related inquiries.
Key Responsibilities
- Handle all incoming and follow-up calls, providing superior customer service
- Research policy information and exercise underwriting authority while processing high volume policy change requests
- Escalate risks beyond designated authority level to appropriate underwriters or management
Required Qualifications
- One (1) year or more of related Property & Casualty experience
- High School diploma or equivalent; Associate's degree preferred
- Ability to operate effectively in a fast-paced, high-volume call center environment
- Strong computer skills, including typing and proficiency in CRM applications
- Dependable and reliable with a flexible work schedule based on business needs
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