Community Engagement Specialist

Job Summary

A company is looking for a Community Moderator and Engagement Specialist.

Key Responsibilities

• Moderate discussions and live chats to keep conversations flowing
• Create a positive environment and provide quick answers to product inquiries
• Design and host community events, challenges, and track engagement metrics

Required Qualifications

• 2+ years managing large online communities (5,000+ members)
• Experience with community platforms and social tools
• Fluent in engagement metrics and community health reporting
• Experience in creating and enforcing community guidelines
• Project management experience