Complaints Administrative Assistant

Job Summary

A company is looking for a Complaints Administrative Assistant for a remote position in the US.

Key Responsibilities

• Review and analyze cases, generating reports as required
• Handle complaints, claims processing, and document review
• Perform data entry, internal audits, and conduct outbound calls to debtors regarding claim findings

Required Qualifications

• Experience in collateral repossession, insurance claims, or related industries
• Legal authorization to work in the U.S. indefinitely
• Intermediate to advanced experience with Microsoft Excel and Word
• Experience with Google email, Docs, and Sheets preferred
• Claims and/or complaints handling experience is a plus