Wisconsin Licensed Customer Service Advisor

Job Summary

A company is looking for a Work at Home Customer Service Advisor for Wisconsin residents.

Key Responsibilities

• Research, process, and resolve inquiries from customers and health care providers regarding benefits and insurance
• Document interactions and maintain organized records in the tracking system
• Provide timely solutions through various communication channels while maintaining a positive attitude

Required Qualifications, Training, and Education

• High school diploma or equivalent
• Two or more years of customer service experience
• Typing speed of 30+ words per minute
• Availability to work shifts within specified hours, including possible weekends
• Access to high-speed, hard-wired internet connection