Consumer Care Specialist

Job Summary

A company is looking for a Consumer Care Specialist to provide customer service support in a remote call center environment.

Key Responsibilities

• Greet customers and gather necessary information through phone, email, or chat
• Provide expert advice, assist with product selection, and resolve customer issues
• Process orders accurately and keep customers informed about their order status

Required Qualifications

• High School diploma or equivalent preferred
• 1-2 years of previous customer service experience preferred
• Dependable and reliable with a good attendance record
• Ability to work independently and multitask effectively
• Bilingual candidates in Spanish or French will be given priority