CPC Processor

Job Summary

A company is looking for a CPC Processor.

Key Responsibilities

• Answer and conduct business on the telephone while providing excellent customer service
• Review, research, resolve, and respond to inquiries received via telephone, email, or written correspondence
• Document all calls and inquiries in detail within the appropriate software systems

Required Qualifications and Education

• High school diploma or equivalent from an accredited institution
• Experience with a multi-line phone system and proficiency in MS Office at an intermediate/advanced level
• One year of experience in data entry, medical records, healthcare, insurance claims processing, or document proofreading/editing is beneficial
• Must pass an annual Introductory HIPAA examination and a 90-day ROI Certification course with a score of 85% or higher
• Compliance with post-offer health screenings and vaccination requirements may be necessary