Customer Experience Manager

Job Summary

A company is looking for a Manager, Customer Experience.

Key Responsibilities

• Contribute to the vision of the Consumer Experience and key partnerships
• Own key business results and present outcomes to leadership
• Collaborate with various teams to improve the Consumer Experience using data and insights

Required Qualifications

• 6-8 years of experience in strategy, management consulting, product, or related fields
• Experience in support strategy is a plus
• Proficient in SQL and/or Excel for analytical problem-solving
• Proven track record of leading cross-functional initiatives and achieving goals
• Ability to influence and motivate people across various job functions