VIP CRM Team Leader

Job Summary

A company is looking for a VIP CRM Team Leader.

Key Responsibilities

• Develop and execute VIP CRM strategies across regions
• Lead team performance, set KPIs, and manage bonus budgets
• Analyze VIP CRM metrics and prepare performance reports for senior management

Required Qualifications

• Minimum 2 years of experience in CRM and the iGaming industry
• Proficient in CRM tools and customer segmentation techniques
• Experienced in data analysis and implementing actionable CRM strategies
• Comfortable with fast decision-making and adapting strategies based on data
• Upper intermediate English proficiency